What was a pivotal moment where your business made a big leap forward?
Understanding the 80/20 principle or even 64/4 and that it's a law of nature applicable everywhere. It's one of the biggest levers for doing more with less or in less time. (E.g. 20% of the streets in the world handle 80% of the traffic.)
What's a skill that we should pay more attention to in the workplace?
Perseverance, as progress comes from continuous steps forward that compound over time. Without perseverance you give up before it pays off.
What personal habit or behavior helped you accelerate your personal growth?
Reading as it's the shortcut for learning from ideas and mistakes of others at scale. And not being afraid of reading 10 books at the same time without having completed one entirely.
What shift in mindset has allowed you to see things differently?
Being able to shift perspectives constantly and really trying to walk in the shoes of another person. This helps to understand how they're wired and what motivates them. In the end, this makes it possible to achieve something great together.
What book do you recommend the most?
"Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger," as it contains incredible wisdom and thought provoking perspectives.
When times are tough, who or what is an anchor for you?
My wife and daughter, as my daughter (3 yo) just sparks joy and my wife is the smartest advisor and best friend I have.
What's a question you like asking — yourself or others?
“What would you give as advice to your best friend in your situation?” This forces you to see yourself from the standpoint of a person that values you and sees your point - but also is not in your current rabbit hole.
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Here’s More, From Other Founders Around the World
What's the biggest insight you learned in recent years?
It’s always a good idea to be connected to your product – even if you have to deal with high-level topics, always remember the things you offer.
What personal habit helped you accelerate your personal growth?
In one of the hardest times of my life so far, I started journaling for 1-2h on Sundays. Not digital, but with paper and pen. Always answering the same questions related to self, social life and work. This brutally honest and regular reflection once a week helped me identify problems early and iterate fast.
When times are tough, who or what is an anchor for you?
My co-founders are my anchor in work-related topics. Having an environment where failure is welcomed with a helping hand and where weakness is valued as openness, once you are down those people will drag you up.
What's a mistake that you're happy you've made?
When I was 16 (way before the internet) I founded a travel-partner agency to connect people from different backgrounds seeking travel companions. After a year, I had to close the agency due to a lack of customers and the confusion some callers had regarding the nature of the “service.” Despite this setback, I gained invaluable insights into sales, communication and people’s needs, solidifying my desire to run a business that helps people.