"What's the biggest lesson we learned from this?" I love this question because it helps us extract value from both successes and failures, guiding future actions.
Leaders are more than just visionaries — they cultivate the team's environment. This means guiding with a clear vision, empowering the team, and fostering accountability. It's crucial because it creates an engaged team working cohesively towards success.
I realized that a strong team identifies and tackles problems, not hides them. Since that moment, I see surfacing issues as a sign of a healthy team, not something to be annoyed by. What worries me most is when problems go unaddressed.
Authenticity + Passion + Shared Mission. It fosters a team that's genuine, enthusiastic, and united towards a common goal.
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It’s always a good idea to be connected to your product – even if you have to deal with high-level topics, always remember the things you offer.
In one of the hardest times of my life so far, I started journaling for 1-2h on Sundays. Not digital, but with paper and pen. Always answering the same questions related to self, social life and work. This brutally honest and regular reflection once a week helped me identify problems early and iterate fast.
My co-founders are my anchor in work-related topics. Having an environment where failure is welcomed with a helping hand and where weakness is valued as openness, once you are down those people will drag you up.
When I was 16 (way before the internet) I founded a travel-partner agency to connect people from different backgrounds seeking travel companions. After a year, I had to close the agency due to a lack of customers and the confusion some callers had regarding the nature of the “service.” Despite this setback, I gained invaluable insights into sales, communication and people’s needs, solidifying my desire to run a business that helps people.