What's an attitude that we should pay more attention to in the workplace?
The best employees we have take business problems personally and act as mini entrepreneurs. They proactively think about ways to improve and grow the business, but also implement the ideas quickly.
What should leaders understand about their own role and responsibility?
The biggest aha moment for me when it comes to self development was to understand that I need to grow the people working in my teams instead of trying to fix the actual problems myself all the time. That was super tough since I like to get my hands dirty, but it is also very rewarding once you see people do amazing things suddenly.
What book do you recommend the most?
"The Ultimate Sales Machine" by Chet Holmes - teaching you a lot about self organization and how to do proper sales.
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What should leaders understand about their own role and responsibility?
Your own time and energy is the most precious resource you have. Use it wisely, and learn what gives you energy, and what saps you. In the early years of building something, you need to throw a huge amount of time at it - and do many things you perhaps don’t like doing. But as you scale, it’s vital to take a step back and build a business that can grow rapidly beyond the time you put into it.
What shift in perspective has allowed you to see things differently?
It may sound simple, but realizing and truly understanding that we are all different and driven by different things has made a significant impact on me. This insight has changed the way I approach relationships and leadership.
What’s a guiding principle that informs the way you build and run your business?
One of our core values at Cozero is radical candor. It is the idea that the willingness to repeatedly enter uncomfortable situations to speak the truth benefits everyone in the long run. We believe that in order to grow and improve as an organization, we need to create an environment where our team is not afraid to challenge processes and decisions. Making this a core value guides us in difficult situations when it’s not clear which road to take.
What's a mistake that you're happy you've made?
I'm happy I chose a highly regulated market, even though it was tough. It taught me a lot about patience, attention to detail, and the importance of doing things right. These lessons have made me better at what I do.