What's a mistake that you're happy you've made?
I'm happy I chose a highly regulated market, even though it was tough. It taught me a lot about patience, attention to detail, and the importance of doing things right. These lessons have made me better at what I do.
What shift in perspective has allowed you to see things differently?
Taking the pressure off has helped me see things differently. Health takes time, and it's all about people. We're not just moving software; we're dealing with real human lives. This mindset shift has changed how I work.
What book do you recommend the most?
I highly recommend "Rising Strong" by Brené Brown. It's an incredible book about resilience and how to bounce back from failure. Brown's insights on vulnerability, courage, and personal growth have been really inspiring and practical for navigating both personal and professional challenges.
What's an attitude that we should pay more attention to in the workplace?
In the workplace, we should focus more on just being human. Let everyone be themselves and treat each other with kindness. We only have one life, and nobody needs unkindness in it. Being kind and understanding makes a better place for everyone.
When times are tough, who or what is an anchor for you?
When times are tough, my anchor is knowing my own values and the meaning I find in life. Being able to reconnect with what's truly important to me helps me stay grounded and navigate through challenges.
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Here’s More, From Other Founders Around the World
What’s an important guiding principle that informs the way you build and run your business?
One of our core values is experimentation. Rather than get stuck in arguing about what solution may best solve a problem or play to our ego, we focus on the smallest step we could possibly take to learn whether that’s true. It moves our minds away from thinking too big without sweating the small stuff and from getting stuck in discussions rather than actually doing something to understand the possible solutions better.
What should leaders understand about their own role and responsibility?
Your own time and energy is the most precious resource you have. Use it wisely, and learn what gives you energy, and what saps you. In the early years of building something, you need to throw a huge amount of time at it - and do many things you perhaps don’t like doing. But as you scale, it’s vital to take a step back and build a business that can grow rapidly beyond the time you put into it.
What shift in perspective has allowed you to see things differently?
It may sound simple, but realizing and truly understanding that we are all different and driven by different things has made a significant impact on me. This insight has changed the way I approach relationships and leadership.
What’s a guiding principle that informs the way you build and run your business?
One of our core values at Cozero is radical candor. It is the idea that the willingness to repeatedly enter uncomfortable situations to speak the truth benefits everyone in the long run. We believe that in order to grow and improve as an organization, we need to create an environment where our team is not afraid to challenge processes and decisions. Making this a core value guides us in difficult situations when it’s not clear which road to take.