Trust and fairness. In a creative industry like software we cannot control and measure team members with traditional management methods. That's why we have to trust that everyone is contributing their best work. At the same time we have to be frank and fair, if someone is not – and help them to do better.
Random check-in questions. I found questions like “What school subject is your favorite?” or “What fictional world or place would you like to visit?” to get the team into an excited state, in which the meetings are a lot more productive (and fun). Also, the answers can get really deep, and the bonding within the team gets a lot stronger. We have a free App for Confluence that generates the check-in questions.
For me, the most rewarding thing as a leader is to see people grow — and contribute to their growth. For example, one of my best moments as a leader was when a colleague, who had switched roles from engineering to product management 2 years earlier, shared with me that he had seriously questioned if software was the right industry for him – and that he had finally found his calling in product management at K15t.
"Tell me and I forget, teach me and I remember, involve me and I learn." by Benjamin Franklin. — I have to remind myself about this quote every time, when I want to achieve real change and the process is stuck. In most of those cases, more involvement is key.
One of the most influential book for me was 'Reinventing Organizations' by Frederic Laloux, because it describes a new, more soulful and purposeful organizational model. And provides proof that there are small and large organizations who use this organizational model.
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I always thought that my life can be balanced between personal, business, health, family, finances and love. In that sense how much energy I put in and get back. But with the years, I learned that life is imbalanced by nature. It's still a goal for me and I believe if all parts are some kind of balanced, this speaks of a highly valuable life, but accepting that there will always be a certain imbalance, helped me a lot.
It’s always a good idea to be connected to your product – even if you have to deal with high-level topics, always remember the things you offer.
In one of the hardest times of my life so far, I started journaling for 1-2h on Sundays. Not digital, but with paper and pen. Always answering the same questions related to self, social life and work. This brutally honest and regular reflection once a week helped me identify problems early and iterate fast.
My co-founders are my anchor in work-related topics. Having an environment where failure is welcomed with a helping hand and where weakness is valued as openness, once you are down those people will drag you up.